{"id":1712,"date":"2023-07-21T14:37:40","date_gmt":"2023-07-21T12:37:40","guid":{"rendered":"https:\/\/neon-lingerie.com\/?page_id=1712"},"modified":"2023-07-21T14:40:50","modified_gmt":"2023-07-21T12:40:50","slug":"povracaj-sredstava","status":"publish","type":"page","link":"https:\/\/neon-lingerie.com\/en\/povracaj-sredstava\/","title":{"rendered":"Refunds policy"},"content":{"rendered":"<style>.elementor-1712 .elementor-element.elementor-element-0251ebb:not(.elementor-motion-effects-element-type-background), .elementor-1712 .elementor-element.elementor-element-0251ebb > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-primary );}.elementor-1712 .elementor-element.elementor-element-0251ebb > .elementor-background-overlay{background-color:#000000;opacity:0.55;transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-1712 .elementor-element.elementor-element-0251ebb > .elementor-container{max-width:1280px;}.elementor-1712 .elementor-element.elementor-element-0251ebb{transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:0px;margin-bottom:0px;padding:180px 0px 120px 0px;}.elementor-1712 .elementor-element.elementor-element-17fe26c > .elementor-element-populated{padding:0px 0px 0px 0px;}.elementor-1712 .elementor-element.elementor-element-c6517ba{text-align:start;}.elementor-1712 .elementor-element.elementor-element-c6517ba .elementor-heading-title{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );text-transform:var( --e-global-typography-secondary-text-transform );color:var( --e-global-color-bbd710c );}.elementor-1712 .elementor-element.elementor-element-c150ba2{color:var( --e-global-color-bbd710c );}@media(max-width:1024px){.elementor-1712 .elementor-element.elementor-element-0251ebb{padding:60px 10px 60px 10px;}.elementor-1712 .elementor-element.elementor-element-c6517ba .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );}}@media(max-width:767px){.elementor-1712 .elementor-element.elementor-element-c6517ba .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1712\" class=\"elementor elementor-1712\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0251ebb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0251ebb\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17fe26c\" data-id=\"17fe26c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6517ba elementor-widget elementor-widget-heading\" data-id=\"c6517ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refunds policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c150ba2 elementor-widget elementor-widget-text-editor\" data-id=\"c150ba2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>REFUND<br \/>In case of withdrawal from the contract, the consumer has the right to a refund or exchange for another product. The amount of goods paid is returned to the buyer upon receipt of the product, which he returns due to the withdrawal from the contract, provided that it is determined that the product is undamaged, i.e. correct.<\/p><p>In case of withdrawal from the contract, the consumer has the right to a refund or exchange for another product. The amount of goods paid is returned to the buyer upon receipt of the product, which he returns due to the withdrawal from the contract, provided that it is determined that the product is undamaged, i.e. correct.<\/p><p>The cost of returning goods is borne by the buyer, except in cases where the buyer received a defective or incorrect item.<\/p><p>\u00a0<\/p><p>Refund procedure<br \/>In order to make a refund, we need the following information:<\/p><p>Your personal data;<br \/>Purchase invoice number (you received the invoice with the purchased product);<br \/>The dinar current account number, to which funds will be paid (in case the payment was made by cash on delivery);<br \/>ID number;<br \/>You can submit the requested data to us by filling it out <a href=\"https:\/\/neon-lingerie.com\/en\/kontakt\/\">contact form<\/a> (click on the link).<br \/>Refunds are made exclusively by payment to a dinar current account when the payment was made by cash on delivery.<br \/>In case the payment was made by payment card, the refund is made by payment to the account from which the payment was made.<\/p><p>In the case of returning goods or refunding funds to a customer who previously paid with one of the payment cards (in part or in full), and regardless of the reason for the return, the NEON LINGERIE online store is obliged to make the refund exclusively via VISA and Mastercard payment methods, so that the bank will refund the funds to the card user's account at the seller's request.<\/p><p>If for some reason you cannot send a refund request via the contact form, you can contact us by phone at 0692208802.<br \/>Also, if you have additional questions, you can always contact us via the same phone number.<br \/>Your NEON LINGERIE<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Povra\u0107aj sredstava POVRA\u0106AJ SREDSTAVAU slu\u010daju odustanka od ugovora potro\u0161a\u010d ima pravo na povra\u0107aj novca ili na zamenu za drugi proizvod. Iznos pla\u0107ene robe kupcu se vra\u0107a po prijemu proizvoda koji vra\u0107a zbog odustanka od ugovora, pod uslovom da se utvrdi da je proizvod neo\u0161te\u0107en, tj. ispravan. Trgovac je du\u017ean da potro\u0161a\u010du bez odlaganja vrati iznos [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1712","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/pages\/1712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/comments?post=1712"}],"version-history":[{"count":4,"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/pages\/1712\/revisions"}],"predecessor-version":[{"id":1717,"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/pages\/1712\/revisions\/1717"}],"wp:attachment":[{"href":"https:\/\/neon-lingerie.com\/en\/wp-json\/wp\/v2\/media?parent=1712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}